Cancellation and Refund Policy - motoshare.mx/title> <style> h1, h2 { color: #333; } h1 { text-align: center; } ul { list-style-type: disc; margin-left: 40px; } p, li { color: #555; } </style> </head> <body> <br> <h1>Cancellation and Refund Policy for Motoshare.in in Mexico</h1> <p>Welcome to Motoshare.in, the premier platform for connecting customers with trusted bike and car rental service providers across Mexico. Our goal is to ensure a seamless booking experience, but please note that Motoshare.in is solely a connection platform and does not handle any financial transactions between customers and rental service providers.</p> <p>Before using our services, please carefully read our Cancellation and Refund Policy to ensure a clear understanding of how cancellations and refunds are handled in Mexico.</p> <h2>1. Nature of Our Platform</h2> <p>Motoshare.in serves as an intermediary, linking customers with rental service providers. We help you discover and book vehicles, but all rental payments and fees are processed directly between you (the customer) and the service provider. As such:</p> <ul> <li>Motoshare.in does not accept or process payments from customers or vendors in Mexico or any other region.</li> <li>We do not manage financial transactions, cancellations, or refunds related to vehicle rentals in Mexico.</li> </ul> <h2>2. Cancellation Policy</h2> <p>Since Motoshare.in is not involved in financial dealings between customers and rental providers, all cancellation requests must be directly handled by the rental service provider. Please review the cancellation terms provided by each vendor before confirming your booking. These terms may vary by provider.</p> <ul> <li>Customers are responsible for contacting the rental provider to inquire about cancellation policies before booking.</li> <li>Motoshare.in does not control or influence the cancellation policies set by rental service providers in Mexico.</li> </ul> <h2>3. Refund Policy</h2> <p>Motoshare.in does not manage payments or issue refunds. Any refund requests must be directed to the rental service provider with whom you made the booking and payment.</p> <ul> <li>Motoshare.in does not issue refunds for any bookings made via our platform.</li> <li>It is the customer’s responsibility to resolve any refund-related issues directly with the rental service provider in Mexico.</li> </ul> <h2>4. Verification of Rental Providers</h2> <p>We strongly recommend that customers thoroughly verify the credibility and reputation of rental service providers before finalizing a booking. This includes:</p> <ul> <li>Checking the rental provider’s reputation and reviews.</li> <li>Ensuring that cancellation and refund terms are clearly communicated and agreed upon before payment is made.</li> </ul> <h2>5. No Liability for Disputes</h2> <p>As Motoshare.in is only a platform to connect customers with rental service providers, we are not liable for any issues related to:</p> <ul> <li>Cancellations or refund disputes between customers and service providers.</li> <li>Fraudulent activities or payment discrepancies involving rental service providers in Mexico.</li> </ul> <p>Any disputes, including cancellation or refund issues, must be resolved directly with the rental provider. Motoshare.in cannot mediate or intervene in such matters.</p> <h2>6. Best Practices for Customers in Mexico</h2> <p>To ensure a smooth booking experience, we recommend the following best practices:</p> <ul> <li>Communicate clearly with the rental provider about cancellation terms before making any payment.</li> <li>Review the cancellation and refund policy to avoid surprises in case of cancellations.</li> <li>Keep records of all communications and receipts with the rental provider as proof of the agreement.</li> </ul> <h2>7. No Payment, No Responsibility</h2> <p>Since Motoshare.in does not process any payments, we are not responsible for handling financial transactions. Customers must deal directly with the rental provider for:</p> <ul> <li>Rental fees</li> <li>Security deposits</li> <li>Refunds for cancellations</li> </ul> <p>Motoshare.in is solely responsible for facilitating the booking process; all financial dealings occur directly between customers and service providers in Mexico.</p> <h2>8. Changes to This Policy</h2> <p>Motoshare.in reserves the right to update or modify this Cancellation and Refund Policy at any time. Any changes will be reflected on this page. Continued use of our platform constitutes your acceptance of the updated terms and conditions.</p> <h2>9. Contact Us</h2> <p>If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us through our website. However, please note that all issues regarding cancellations or refunds should be addressed directly with the rental provider in Mexico.</p> </body> </html>